Training evaluation begins with learner engagement, a truism that has always been at the core of our holistic learning approach. Engrossing experiential design, world-class facilitation, superior content relevance, and ease of application – these are the building blocks for delivering high learner engagement and serious learning impact, and this is where BusinessGrowth lives. What proof? Here’s the latest “Training Evaluation Report” from our participants’ point of view:
Participants rate their overall FQI (Facilitator Quality Index) with the BusinessGrowth experience as 4.35 out of 5.
Participants rate their overall CSI (Customer Satisfaction Index) with the BusinessGrowth experience as 4.37 out of 5.
Participants rate their overall PQI (Program Quality Index) with the BusinessGrowth experience as 4.54 out of 5.
Our QI* standard is 4.0 out of 5
*QI stands for Quality Index, which indicates a participant’s level of awareness, satisfaction, confidence, clarity and commitment to apply what they learned on the job.
FQI stands for Facilitator Quality Index, which measures a participant’s feedback on a facilitator’s capabilities in delivering training materials, competence, methods, questions and answers, etc.
CSI stands for Customer Satisfaction Index, which measures level of participant’s satisfaction with our service during the training program.
PQI stands for Program Quality Index, which measures a participant’s feedback on training’s material, benefit, applicability, service, etc.